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Emails to Microsoft and Yahoo Hosted Mailboxes being Rejected

02 September 2019

We are still seeing problems with emails to Microsoft and Yahoo Hosted Mailboxes being Rejected.

Microsoft Hosted Email Services include;

Office 365

Yahoo Hosted Email Services include;

BT Yahoo

We have contacted both Yahoo and Microsoft and await their response.

We have also taken steps to remove the types of emails being sent from our mail servers that are affecting the reputation of our mail severs and leading to these blacklistings.

We apologise to all customers that this will be affecting.

Update 19:15
We are seeing emails now being delivered and queues are dropping to normal levels.

Mail servers will continue to be monitored and we hope that recent changes that have been made will prevent the issue recurring.

We would like to apologise to customers.

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